Medical bills can be confusing, especially when you receive an Explanation of Benefits (EOB) from your insurance company. Many people think the EOB is a bill—but it’s not. Here’s what you need to know.
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Jan 30, 2025
EOB vs. Your Medical Bill: What You Really Owe
What Is an EOB?
An EOB is not a bill. It’s a summary from your insurance company explaining:
What services were billed
What your insurance covered
Any discounts or adjustments
An estimate of what you might owe
What About Your Actual Bill?
Your actual bill comes from Ally Medical and shows the exact amount you owe after insurance payments and adjustments. It includes:
A breakdown of your services
What insurance paid
Your final balance
Key Differences
The EOB is not a bill—it’s for reference only
Your bill comes from Ally Medical and reflects the amount you actually owe
Wait for your bill before making any payments
What to Do Next
When your bill arrives, you can pay online, by phone, or by mail. If needed, we offer financial assistance.
Still have questions? Our billing team is here to help—just give us a call.
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